Does size matter?
The bigger the logistics company, the better the service. According to this stereotype, a larger company employs only professional staff, offers a wide range of services, their high quality and an individual approach to each customer.
But this is not always the case. Of course, the size of the organisation you entrust with your freight is important. A small company with 5-10 employees, for example, has far fewer resources and opportunities to provide transport services in a large number of directions using different types of transport. On the other hand, large companies may suffer from bureaucracy and rigid hierarchical procedures: it is necessary to collect a large number of documents, coordinate them with their manager, lawyers, security service and so on. This can make it difficult to provide a fast and efficient service to clients, whereas small businesses, due to their mobility and practicality, can provide a high quality service quickly.
It is important to recognise that there is no direct correlation between the size of a company and the quality of its service. In each case, it is necessary to proceed on the basis of what your business needs at the time.